Converting documents takes quite a bit of computational horespower, especially when doing on the fly file conversions while you wait for the converted document to appear.
Docx2doc.com converts thousands of docx files a day, and it was starting to stress the server during peak times. We closely monitor the site to proactively solve potential problems before they affect the user. So we upgraded our primary server which does the docx document conversions.
Our goal is to get your converted file back to you in the shortest amount of time possible. We appreciate your business and will do everything we can to proactively keep our systems running - our goal is that you won't notice any difference!